mf999 Terms & Conditions
Please read all the terms below carefully before using this platform. This document forms the basis of the agreement between you and mf999.
About These Terms
mf999 (referred to hereafter as "Platform", "we", or "our") is an online gaming and entertainment service. These Terms & Conditions ("Terms") apply to any user ("User" or "you") of the mf999 platform's services.
By accessing this website, creating an account, or using any service, you are automatically considered to have agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.
mf999 reserves the right to modify or update these Terms at any time. Continued use of the platform after any changes constitutes your acceptance of those changes. We therefore recommend checking this page regularly.
Requirements for Creating an Account
The following requirements must be met to create an account and use services on mf999:
2.1 Age Requirement
This platform is for individuals aged 21 or older only. By registering an account, you confirm that you are at least 21 years of age. This platform is strictly prohibited for minors.
2.2 Single Account Policy
Each individual may operate only one account. Creating multiple accounts is strictly prohibited. If a person is found to be operating multiple accounts, all accounts may be suspended or cancelled and the associated funds may be forfeited.
2.3 Accurate Information
- You must provide your real name, mobile number, and other details at the time of registration.
- Providing incorrect or false information may result in account cancellation.
- If any information needs to be updated, notify the support team immediately.
- mf999 may request necessary documents at any time for identity verification.
2.4 Account Security
It is your responsibility to keep your account password and login details completely confidential. Allowing any third party to use your account is not permitted. If you notice any unauthorised use of your account, notify our support team immediately.
Deposit & Withdrawal Policy
3.1 Accepted Payment Methods
mf999 currently supports the following payment methods: bKash, Nagad, Rocket, and Upay. Both deposits and withdrawals can be made through these methods.
Minimum Deposit
The minimum deposit amount for each payment method is ৳100. Transactions below this amount will not be processed.
Minimum Withdrawal
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours.
3.2 Deposit Terms
- Only deposit from a payment account registered in your own name.
- Accepting third-party payments is prohibited and may result in account suspension.
- If there is any issue with a transaction, keep the receipt and contact support.
3.3 Withdrawal Terms
- Account identity verification must be completed before making a withdrawal.
- Wagering requirements must be met to withdraw winnings earned from bonuses.
- Withdrawals may be temporarily suspended if fraudulent activity is suspected.
- Withdrawals will be sent back to the same payment method used for the deposit.
Bonus Terms
mf999 offers various bonuses and promotions for its members. Each bonus has specific terms that the user must follow.
4.1 Welcome Bonus
New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. For example, a deposit of ৳1,000 will earn a ৳1,500 bonus, giving a total balance of ৳2,500.
Wagering Requirement Details
The wagering requirement applies only to the bonus amount — not the deposit amount. The wagering multiplier is 20x. Example: ৳1,500 bonus × 20 = a total of ৳30,000 must be wagered before withdrawing bonus winnings.
4.2 General Bonus Policy
- A bonus can only be used once and on one account.
- Bonus funds cannot be withdrawn directly — they can only be used for playing.
- Winnings earned from a bonus cannot be withdrawn until the wagering requirement is met.
- Attempting to claim bonuses through fraudulent means will result in the bonus being cancelled and the account suspended.
- mf999 reserves the right to cancel or modify any promotion.
Fair Play & Security Policy
5.1 Fair Play Commitment
mf999 is committed to ensuring fair and transparent outcomes in all games. Our games are operated by verified software providers and use a Random Number Generator (RNG). There is no possibility of manipulating the outcome of any game.
5.2 Data Security
mf999 uses SSL encryption technology to protect your personal and financial information. We do not sell your data to third parties — it is used only to the extent necessary to provide our services.
5.3 Prohibited Activities
Any of the following activities are strictly prohibited and may result in account cancellation and forfeiture of funds:
- Playing games using bots, automated software, or artificial intelligence.
- Collusion or illegal coordination between multiple players.
- Money laundering or illegal financial activity.
- Intentionally exploiting any system error or bug.
- Harassing or defrauding other users.
VIP Membership Terms
mf999's VIP program has three tiers — Bronze, Silver, and Gold. Each tier offers weekly cashback and special benefits.
🥉 Bronze
Weekly cashback up to 0.3%. The starting tier for new members.
🥈 Silver
Weekly cashback up to 0.7%. For regularly active members.
🥇 Gold
Weekly cashback up to 1.0%. For members at the highest tier of benefits.
Eligibility for advancement to a VIP tier depends on active participation on the platform. mf999 reserves the right to modify VIP terms or cancel membership at any time.
Play Responsibly
mf999 believes in responsible gaming. We are committed to protecting our users and work to prevent gaming addiction.
7.1 Self-Control Tools
- You can set a deposit limit on your own account.
- Use the self-exclusion option to take a temporary break.
- Our support team is always ready to assist you with responsible gaming.
7.2 About Gaming Addiction
Gaming is a form of entertainment — it is not a source of income. If you feel that gaming is having a negative impact on your life, take a break immediately and contact our support team. Visit our Responsible Gaming page to learn more.
Important Warning
mf999 is for ages 21 and above only. Do not bet beyond your limits. Do not play with other people's money. Gaming addiction is a serious issue — contact our 24/7 live chat support for help.
Terms for Account Closure
8.1 Closure by the User
You may request to close your account at any time. In that case, available funds will be returned subject to withdrawal terms being met.
8.2 Suspension by mf999
mf999 may suspend or cancel an account for the following reasons:
- Violation of the Terms & Conditions.
- Evidence of fraudulent or illegal activity.
- Providing a false identity or information.
- Being confirmed as a minor.
- Operating multiple accounts.
8.3 Inactive Accounts
mf999 reserves the right to impose an inactivity fee or close accounts that have been inactive for an extended period. Users will be given advance notice in the event of inactivity.
Limitation of Liability & Dispute Resolution
9.1 Limitation of Liability
mf999 will not be liable for any loss caused by technical errors, server downtime, or internet connection interruptions. We strive for the highest reliability, but we cannot guarantee uninterrupted service.
9.2 Dispute Resolution
In the event of any dispute or complaint, please contact our support team first. We will work to resolve all matters promptly and fairly. Contact support at: [email protected] or via 24/7 live chat.
9.3 Applicable Law
These Terms will be interpreted in accordance with applicable law. In the event of any legal dispute, both parties will attempt to reach a resolution through discussion.
Privacy & Contact Policy
10.1 Privacy Policy
Visit our Privacy Policy page to learn in detail about how your personal information is collected, used, and protected. These terms and conditions and the privacy policy together form a complete agreement.
10.2 Communication Consent
By creating an account, you agree to receive important service-related notifications from mf999. If you wish to opt out of promotional communications, please let our support team know.
10.3 Support Contact
The mf999 support team is available 24 hours a day, 7 days a week in both Bengali and English. Contact us via live chat or email: [email protected]
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